SME Insight & Research

June 19, 2017

Kenyan Bus Companies Must Change Tact to Beat the Madaraka Express

The Madaraka Express is said to have knelt the last nail to the coffin both for the road cargo transporters and bus companies plying the Nairobi-Mombasa […]
April 3, 2017

Strategic Cost Management for SMEs

Most of us have been through a situation where the organization is cutting back due to declining market share leading to poor performance. Most often than […]
February 28, 2017

Africa must build an inclusive ecosystem to strengthen its social impact environment

  I was recently involved in a colloquium organized by B Lab East Africa and transformational Business Network which took place at the Kenya School of […]
February 13, 2017

Customer Retention Tips For B2B Businesses

The problem of customer retention is not a new phenomenon to many companies in Africa. Customer turnover to a certain degree is allowable depending with the […]
February 9, 2017

SMEs Need a Rethink of Trade Shows

I was recently involved in reviewing the marketing strategy of a client with management specifically not seeing significant return nor feedback from the many trade shows […]
February 5, 2017

Sporadic Promotions Can’t Buy Customer Loyalty

Most of us are familiar with constant bombardment from retailers, telecommunication companies, airline companies etc. The big question in business owners and other stakeholders is, do […]
January 19, 2017

Kenya’s Iconic Brands can Rise Again

The last couple of years we have seen many iconic Kenyan companies scale down operations or close shop for a variety of reasons. Companies such as […]
January 16, 2017

State of Indegenous Aviation Industry in Africa

The last couple of years have seen many African airline struggles for a spectrum of reasons; Ebola outbreak in West Africa, low commodity prices, threat of […]
January 15, 2017

Digital Marketing is critical to the success of SMEs

Advertising is about trying to influence people to take an action we want such as choosing our brand in a supermarket, visiting our social media sites […]