Change is nothing new, but the pace and enormity of change that SMEs are facing today can make it difficult to keep everyone and everything moving ahead together.

Every organizational change ultimately has individual impacts –a number of employees or all of them who have to do their jobs differently when they adopt the solution. This is the role of change management.

While change is about moving to a future state, change management is about supporting individual employees impacted by the change through their own transitions – from their own current state to their own future state that has been created by the project or initiative.


Viffa Consult helps SMEs—and their people—adjust to change, whether it is a technology system that requires training, processes that need integrating into existing work habits, introducing a new product in the market , merger of two organization , moving call center specialist from a generalist model  or a strategic direction that depends on the understanding and support of stakeholders.

Viffa Consult Change management tools and framework are customized to every organizational needs and are  intended to keep any change effort under control with the basic goal of minimizing the distractions and impacts of the change.